Privacy Policy

This Privacy Policy explains how Greative Media LLC (“Greative Media,” “we,” “us,” or “our”) collects, uses, and shares information when you visit greativemedia.com, book.greativemedia.com, or any related landing page, application, or service we operate (collectively, the “Site”). By using the Site, you agree to this Policy. If you do not agree, do not use the Site.

1. Information We Collect

Information You Provide

When you complete our application, book a call, or contact us, we collect the information you submit, which may include:

• Name, email address, and phone number
• Business name, industry, and approximate revenue
• Marketing history, goals, and challenges
• Calendar availability and scheduling preferences
• Any other information you choose to share with us

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect:

• IP address, device type, browser, and operating system
• Pages viewed, time on page, click activity, and referral source
• Cookies and similar tracking technologies used to maintain session state and personalize the experience (including pre filling forms across pages)

2. How We Use Information

We use the information we collect to:

• Respond to your application and schedule strategy calls
• Deliver the services and follow up communication you requested
• Send transactional emails, text messages, reminders, and relevant updates
• Improve the Site, our offers, and our marketing performance
• Comply with legal obligations and protect against fraud or misuse

3. SMS and Text Messaging

By providing your phone number and checking an SMS consent box on our forms, you consent to receive text messages from Greative Media at the number provided. We offer two separate opt ins:

• Transactional messages: appointment confirmations and reminders related to the call or service you requested.
• Marketing and follow up messages: follow ups, offers, and updates, sent only if you opt in to this separately.

Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Opting in to text messages is not a condition of any purchase or of using our services.

We do not sell or rent your information. Mobile opt in data and consent are never shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.

4. Third Party Services

We rely on trusted third party providers to operate the Site and deliver our services. These providers may receive information necessary to perform their function. Current providers include:

• HighLevel (GoHighLevel): CRM, landing page hosting, calendar booking, SMS and workflow automation
• Twilio: SMS and text message delivery
• SendGrid (Twilio): Transactional and follow up email delivery
• Google (Workspace, Calendar, Meet): Email infrastructure and video meetings
• Cloudflare: DNS, content delivery, and security
• Loom: Video hosting for the application page
• Meta Platforms (Facebook, Instagram): Advertising delivery and conversion tracking when you reach the Site from a paid ad

Each provider operates under its own privacy practices. We do not sell your personal information, and mobile opt in and text messaging consent data are never shared with these or any other providers for their own marketing purposes.

5. Cookies and Tracking

The Site uses cookies and similar technologies for two main purposes:

• Functional cookies that keep the application flow connected (for example, pre filling your name and email on the calendar booking page after you submit the application).
• Analytics and advertising cookies that help us measure performance and retarget visitors with relevant offers.

You can disable cookies in your browser settings. Some Site features may not function without them.

6. How We Share Information

We share information only as needed to operate the Site and deliver our services, including:

• With service providers listed above, under contracts requiring confidentiality
• When required by law, subpoena, or government request
• To protect our rights, property, or the safety of others
• In connection with a merger, acquisition, or sale of business assets

We never share, sell, or rent mobile opt in data or text messaging consent to any third parties or affiliates for marketing or promotional purposes.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time using the contact method below.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time using the unsubscribe link in our emails or by replying STOP to any text message
• Withdraw consent where we rely on it

Residents of California, Colorado, Connecticut, Utah, Virginia, and other states with applicable privacy laws may have additional rights. Contact us to exercise any of these rights.

9. Children’s Privacy

The Site is not directed to anyone under 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, contact us and we will delete it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure. You use the Site at your own risk.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept the revised Policy.

12. Contact

Questions, requests, or complaints about this Policy can be sent to:

Greative Media LLC
Email: [email protected]